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Easy
Ordering Steps
Ordering
a custom design is EASY.
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Normal lead time is 8 weeks
from receipt of order to shipment. |
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(6 or 7 week rush service
also available-see Order Form
for details/costs. |
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We understand that starting
any new project can be a daunting task and we try to make it as easy as
possible for you. Below we have described the design process in 5
simple steps. Please feel free to print this sheet as a reference for
presenting your idea to your committee. We are available to you
toll-free at 1-800-908-1152 to offer design suggestions, marketing tips, or
answer any questions about your particular needs. Please call us for a
complimentary sample kit. (Kit includes a 3-D sample of
both our
ornament and suncatcher in our gift-ready packaging, price
list/order form, and information brochure). |
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1. Choosing a subject and artwork guidelines: |
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Simply supply us with a postcard, sketch,
photograph, line drawing etc. of the subject to be rendered.
We have specialized in designing custom ornaments for more
than 15 years, so our talented artists are able to
work from most any form of artwork you can supply. Most
of our designs feature a 3-D design. Therefore, a photo
or drawing is needed showing your
preferred perspective, (For buildings, be sure to also
show the left and right edge of the building where it meets the ground). The more
detailed your photos or drawings, the more accurate and
realistic your design can be. Additional photos
of windows, doors, siding and shrubs/trees allow us to capture
a more realistic representation of your subject. If
emailed, please send jpeg photos at the highest quality
possible-preferably at least 300 DPI (Dots Per Inch). Artwork can be e-mailed to
pharmour@gmail.com, or sent with your order as photo prints
or on a disc.
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2. Choose your product
type(s): |
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All of our ornaments are photo-etched of solid .020
brass, and therefore are very sturdy. We offer two finishes, 24kt. gold finish or a silver-look
imitation
rhodium finish. You may order your ornaments flat or 3-D. Your ribboned
ornaments will be
packaged and “Gift-ready” in a blue board box, with
a blue velour insert and a clear cover secured by a gold elastic ribbon. The
dark blue contrasts beautifully with the finish of your ornament to
highlight the detail and craftsmanship.
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Mailer Ornaments
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Flat, ribboned ornaments in a cello sleeve.
3-D Ornaments-
3-D brass ornaments are the most popular selling
item due to their high perceived value, high profit margins, and
year-round application.
3-D Suncatchers-
The elegance
of your brass ornament is further enhanced with real hand-swirled
stained glass. (Sky-blue or opalescent white are available.) Adding
stained glass to your design eliminates a seasonal focus, making it an
ideal year-round window suncatcher, or desk/mantle decoration when
displayed on a brass stand (available in bundles of 5
from The Ornament Company).
Mix and Match-
You can mix and
match ornament and suncatcher quantities of the same
design to meet your order minimum because they use the
same tool. Offer buyers a little
variety, with no additional development fees.
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3. Submit your order: |
To begin your order we will need
artwork, a completed
Order Form and a deposit of 50% of your entire order.
You can determine your deposit amount by multiplying the piece price
by the number of pieces, adding the development fee and dividing that total
in half.
We offer
low minimums of only 200 pieces,
with price breaks at 300, 500, 750 and 1000 pieces. Our one-time development fee of $225 (also well
below the industry standard) covers both the design artwork and tooling dies
we need to create your custom piece. This is a one-time fee that is not
incurred on reorders.
Order terms are 50% deposit with order,
balance due to release delivery. In order to keep our pricing and minimums
low, we prepay our suppliers, and for that reason we do not extend terms. We
will fax you an order confirmation when we receive your order,
and keep you posted on the progress over the
course of the next eight weeks.
We will be happy to e-mail you an order confirmation showing pricing, quantity,
estimated freight, and deposit amount
upon request, in lieu of submitting an order form.
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4. Approve your design- |
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Approximately two
weeks after we receive your complete order, we will send you a paper cut-out
sample for your approval. This heavy board paper cut-out will show your
design, the wording, where the metal is pierced through, and the tab(s) that
will make it 3 dimensional. This is only a paper cut-out with paper
bending tabs. The actual
tabs will be very solid when etched in brass. This is your opportunity to
make any minor revisions necessary. Upon your written approval we will
begin the tooling process. (Changes cannot be made once we tool your
design, or a new $225 development fee will apply.)
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5. Final Shipment-
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About 4 weeks after we begin the tooling process, we
will begin final production. At that time, we
will send your final invoice for payment. This
invoice will show the final piece count, tax where
applicable (Virginia only) and the freight charges.
For payment, we accept Visa or MasterCard, prepaid
check, or ship your order UPS COD. Generally we
finish the production of your order in 7-10 days and
sending your invoice ahead of time allows for your
processing of the payment while we complete
production. Upon receipt of your final payment
we will ship your order and
free marketing kit (complete with a custom
photo sales flyer), via UPS Ground, and e-mail you the
tracking and delivery information. |
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Ordering in the Christmas Season-
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Our “Christmas rush” runs from about August 15th
right up until Christmas. Please place
your order as early as possible. During this
season we recommend you place your order early
with a requested ship date.
We
will hold your completed order until your requested ship date. Ordering
early with a ship date ensures that it will be ready when you need it,
and you won’t incur rush processing fees, or expensive
expedited freight charges. Our production cycle in this season
can run up to 10 weeks. Orders placed
after October 1st may not be guaranteed for Christmas delivery
(Guaranteed expedited 6 week service is available until November 1st at
$200 ) but we do go “above and beyond” to make every effort to
complete your order quickly.
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Reorders- |
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Reorders take 3-4 weeks.
No tooling fees apply on reorders. Minimum reorder quantity is
300
pieces. If your order is date
-specific, please allow an extra week or so as a time cushion. (Sending
orders UPS air to meet an event deadline can prove be very expensive.)
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Custom ornaments - your fundraising,
promotion, and gifting solution!
Phone us
at 1- 800-908-1152
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1311 Jamestown Road, Suite 202 Williamsburg, Virginia 23185
Phone: 800-908-1152 Local: 757-229-1152 Fax: 757-229-3253
E-mail: tocservice@gmail.com Web: www.theornamentcompany.com
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